Frequently Asked Questions
Everything you need to know about your Mars Men shopping experience.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a process.
How do I determine my size?
Each product page features a detailed 'Size Guide' button. We recommend measuring a similar garment you own to compare against our specific product dimensions.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Are your materials sustainably sourced?
Yes, Mars Men is committed to quality and ethics. We use premium, durable fabrics and partner with manufacturers who adhere to fair labor practices.